Contact Policy

Contact Policy

Respectful Communication Policy

At Ocean Blue Coastal Retreats, we are dedicated to ensuring that our guests and property owners have the best possible experience. Our team works hard to deliver exceptional service and support to meet your needs.

We believe that mutual respect is the foundation of great communication. While we are here to assist with any questions or concerns, we ask that all interactions—whether by phone, email, or any other form of communication—are conducted in a professional and courteous manner.

Zero-Tolerance for Abusive Behavior
We have a zero-tolerance policy for foul language, verbal abuse, or aggressive behavior towards our staff. If such behavior occurs:

1. We will politely end the conversation.
2. Future communication may be limited to email only.
3. In serious cases, we reserve the right to terminate any agreements or bookings without refund.

Our goal is to create a welcoming and supportive environment where everyone feels valued and respected. Thank you for working with us to achieve this standard.