Become a member by subscribing to our newsletter and we will automatically make you a Faithful Friend – our first level of our BFF Rewards.
A feeling of family is one of our core values and we love to reward loyalty. Our membership program has been around for almost 10 years and we have over 5000 members. The membership program is updated every year to keep it fresh and exciting and we do that by partnering with local providers. This year our LOYALTY PARTNERS are:
- Underground Winemakers
- Olieve and Olie
- Cuvee Chocolate
- Oh! Crap
- EAT.DRINK Mornington Peninsula
Each time you stay with us your loyalty level increases.
BFF Rewards – Level 1
Faithful friend: When you return to us after your first stay, you will receive a bottle of Sparkling Brut from Underground Winemakers and will be entitled to an automatic later checkout of 12 noon (subject to availability*)
BFF Rewards – Level 2
Loyal Friend: will be entitled to an automatic later checkout of 12 noon (subject to availability*) plus a gift pack from one of our partners.
BFF Rewards – Level 3
Real Friend: receive 5% discount on standard accommodation tariffs, automatic later checkout of 12 noon (subject to availability*) plus a gift pack from one of our partners.
BFF Rewards – Level 4
True Friend: receive 7.5% discount on standard accommodation tariffs, automatic later checkout of 12 noon (subject to availability*) plus a gift pack from one of our partners.
Become an Ambassador
Ambassadors : You obviously love our service and our property portfolio and we love you too! So we would love you to become one of our Ambassadors.
Ambassadors will receive all the benefits of our members but they will also have the opportunity to receive:
- An extra free night on any booking made at any time of year**
In order to receive the extra benefits we need our ambassadors to “shout from the rooftops” about how great your holiday was, how you love the property and love our service and why. We will ask you to complete a questionnaire about your stay, supply us with 5 photos and give us permission for us to use the information on our website and on social media. We would also ask you to post/review us on as many platforms as possible.
How to book as a Friend: To ensure you get your BFF Rewards when you book, it is important to log in to the friends area first and then make the booking once you are logged in. To log in, you will simply need to type in your surname and email address.
*Please note that BFF Rewards cannot be used in conjunction with any other special offer or discounted rates. Later checkouts will be arranged for 12 noon between 1 Feb and 30 Nov (subject to availability). In the unlikely event that a 12 noon checkout cannot be given, we will notify you by email prior to your arrival. Please note that later checkouts cannot be arranged during peak seasons (1st December to 31st January).
** minimum stays apply
“We love to reward loyalty and want our guests to benefit when they return to us time and time again.”