Become a member by subscribing to our newsletter and we will automatically make you a Faithful Friend – our first level of our BFF Rewards.
After your first stay with us you are considered a Faithful friend: Each time you return, you will receive a bottle of Sparkling Brut from Underground Winemakers & 50g of Cuvee chocolate from chocolatier Deniz Karaca*.
Loyal Friend (third booking): will be entitled to an automatic later checkout of 12 noon (subject to availability*) plus a bottle of Sparkling Brut and artisan chocolate on arrival.
Real Friend (fourth booking): receive 5% discount on standard accommodation tariffs, automatic later checkout of 12 noon (subject to availability*) plus a bottle of Sparkling Brut and artisan chocolate on arrival.
True Friend (fifth booking): receive 7.5% discount on standard accommodation tariffs, automatic later checkout of 12 noon (subject to availability*) plus a bottle of Sparkling Brut, artisan chocolate and a full English breakfast hamper on arrival.
Become an Ambassador
Ambassadors (sixth+ booking): You obviously love our service and our property portfolio and we love you too! So we would love you to become one of our Ambassadors.
Ambassadors will receive all the benefits of our Platinum members but they will also have the opportunity to receive:
- A breakfast hamper
- An extra free night on any booking made at any time of year**
In order to receive the extra benefits we need our ambassadors to “shout from the rooftops” about how great your holiday was, how you love the property and love our service and why. We will ask you to complete a questionnaire about your stay, supply us with 5 photos and give us permission for us to use the information on our website and on social media. We would also ask you to post/review us on as many platforms as possible.
How to book as a Friend: To ensure you get your BFF Rewards when you book, it is important to log in to the friends area first and then make the booking once you are logged in. To log in, you will simply need to type in your surname and email address.
*Please note that BFF Rewards cannot be used in conjunction with any other special offer or discounted rates. Later checkouts will be arranged for 12 noon between 1 Feb and 30 Nov (subject to availability). In the unlikely event that a 12 noon checkout cannot be given, we will notify you by email prior to your arrival. Please note that later checkouts cannot be arranged during peak seasons (1st December to 31st January).
** minimum stays apply
“We love to reward loyalty and want our guests to benefit when they return to us time and time again.”